Servicing (CBS)
0x80073712
The component store has been corrupted.
Failure
What it means
A file the component store needs is missing or damaged, so servicing cannot apply the update. This one usually does not clear itself with a retry.
Real causes
- A CBS manifest is corrupted or missing.
- Files in WinSxS were removed or damaged, often by disk cleanup tools or storage-level problems.
What to do
- Run Dism.exe /Online /Cleanup-Image /RestoreHealth, then Sfc.exe /Scannow, then restart.
- If the online repair cannot find its source, supply matching media:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess - The repair source build must match the device build.
- If DISM cannot repair the store, an in-place upgrade with matching media is the realistic next step, and it preserves apps and data.
Where to look
%windir%\Logs\CBS\CBS.log%windir%\Logs\DISM\dism.log
Checked against Microsoft documentation. Last reviewed 2026-08-20.
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